The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange

Gianni Bello, Amalia Manuti, Alessandro Lo Presti

Accepted May 13, 2022

First published June 30, 2022

https://doi.org/10.5236/bpa.2022.00002

Abstract

Some of the most recent contributions on HRM practices have highlighted how employees’ perceptions about people management could be proximal predictors of positive attitudes and behaviors. The main aim of the present contribution was to examine if and to what extent a positive employees’ HRM perception could be related to organizational citizenship behaviors, being work engagement, perceived organizational support, and leader-member exchange mediators of this association. The study was carried out in a healthcare private organization located in Southern Italy. 407 employees filled in a questionnaire encompassing socio-professional information and measures of HRM Perception, perceived organizational support, work engagement, leader member exchange, and organizational citizenship behavior. Results confirmed the crucial role played by employees’ perceptions of HRM practices for organizational citizenship behaviors, supporting the people-based view of organizations.

References

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Bello Gianni. Manuti Amalia. Lo Presti Alessandro. The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange. BPA Applied Psychology Bulletin. 2022;296(1):12-17. doi:10.5236/bpa.296.1.

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The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange

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